8/12/2023 0 Comments My paypal accountYou can find it below the Eventbrite order number in your "Orders report". PRO TIP: The transaction number can help PayPal locate your order(s). If the "PayPal email" matches what is on record in PayPal's system for your merchant account, move to the next option. Then contact PayPal to have any funds associated with the incorrect email and merchant account routed to the correct PayPal email and merchant account. If the "PayPal email" you entered is incorrect or has a typo, write it down for reference, correct it and save your changes. Log in to your Eventbrite account and go to Payments & Payouts (on your event's Manage page). NOTE: If you receive a message that your PayPal account is invalid, limited, or restricted, reach out to them to ensure your account is able to send and receive funds on PayPal's system. This is because PayPal is unable to direct funds to the intended merchant account. TIP: It's important to verify/confirm your PayPal account after it's created-funds are returned to cardholders after a period of 30 days if the account remains unverified. Check the email address entered and feel free to reach out to PayPal directly if the email address appears to be correct and simply needs to be confirmed in their system. This is normally due to a typo in the email address entered in the Payments & Payouts section of your event's Manage page, but could be related to an unconfirmed PayPal account.
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